Policy. Please read the following very carefully.
(hereinafter “TRUST G”) values the privacy of our customers
and takes reasonable measures to safeguard that information from
unauthorized use. The following is a detailed explanation
our related family of Internet Services.
Please note we are not responsible for the information
collection practices of those web sites that are linked to our
site. You should
review those sites privacy policies before submitting any
INFORMATION DO WE COLLECT?
employ various methods for collecting information. To begin with, we use “cookies” that are needed to
compile aggregate non-personally identifiable information about
the visitors to our web site. Personally identifiable information
consists of information that is unique to you, such as credit card
numbers, bank accounts, social security numbers, home address,
email address and the like. This is the type of information that most people consider
private and deem the most important to protect from unauthorized
identifiable information most often consists of things such as
your search preferences, the types of products you have bought,
how many times you have visited a particular web site, etc.
This type of information is usually associated with a
particular computer or IP address but not with a particular
are pieces of information generated by a Web server and stored in
the user's computer, ready for future access.
Each time you access our web site; our server finds the
relevant cookie on your computer.
The information contained within that cookie is then used
to customize your experience with our site.
The following is a list of the information we collect:
automatically record the name of the domain (for
example,"123company.com" if you use a private Internet
access account, or "mycollege.edu" if you are connecting
from a university's domain); the IP address (a number that is
automatically assigned to your computer when you are using the
Internet) from which you access our website; the type of browser
and operating system used to access our site; the date and time
you access our site; the Internet address of the website from
which you linked directly to our site; and the pages you visit.
you send us an email about a question or comment; we will then
have access to personal information such as your name and email
WHY DO WE COLLECT THIS INFORMATION?
non-personal information that we collect from you may be used for
both internal and external purposes, in order for us to make your
experience with our site more enjoyable.
The aggregate data we collect from you is used internally and externally
to help us increase our marketing efforts and to provide pertinent
data to the members of our Internet family. We may also use
your email address to notify of you other products or services you
may be interested in. Your
email address may also be used to contact you regarding a question
or comment you submitted to our site.
IS YOUR INFORMATION PROTECTED?
use the latest in encryption technology, including 128 bit SSL
encryption to ensure that any sensitive information that is sent
by you to us via the Internet is protected from unauthorized
information submitted by a customer via the Internet is stored on
a server, which requires proper-authentication for access. The
server is housed in a secure environment that employs a variety of
techniques to protect your information.
We also use anti-virus protection software to guard against
outside attacks on our networks.
All employees that we do hire have to sign a
confidentiality agreement that forbids them from disclosing any
information to which the employee has access, to other individuals
or entities. We also
have back up servers and power supplies to guard against power
outages and other natural occurrences that could pose a threat to
the integrity of your personal information. Our servers are manned
24-hours a day, in a building that is UL approved for fire
protection. When an
employee is terminated or is no longer with the company, we change
the access codes that the employee used to access any customer
accounts. Employee passwords must contain both numeric and alphanumeric
characters; be at least 6 characters long, and must be changed
every 60 days. Additionally,
after 6 failed attempts, the employee is kicked out of the
information submitted by a customer by other means such as the
mail, or by facsimile, is stored in a secure area.
Access to this information is limited to only those
employees who need the information in order to do their job
WHO HAS ACCESS TO MY INFORMATION?
G does not lease, license, sell or share any of this information
with anyone or any company except as mentioned in the proceeding
paragraphs or in the paragraphs below.
employees that are responsible for handling customer services
inquiries have access to your personal information.
Additionally, employees in our technical department may
have access to your personal information in order to conduct
routine checks on the integrity of our system and in order to
perform necessary maintenance work.
The only time
someone other than a TRUST G employee will ever see or be privy to
your personal information is in the case of a judicial request
(such as a subpoena) or if the company is acquired or sold.
In the event the later happens, TRUST G will give reasonable
notice to all existing users of our service.
The aggregate data that we collect may be shared with
outside companies in order help promote the TRUST G web site or to
provide relevant data to one of our sister companies, such as
I OPT OUT OF HAVING CERTAIN INFORMATION COLLECTED
have the option of disabling your computer’s ability to accept
or transmit cookies. This
will prevent us from gathering certain non-personally identifiable
information from your computer.
have the right to opt out of any email list you might have signed
up for in the past. You also have the option of requesting not to
be notified by email of any new product or service we are
contact us at
in order to complete one of the opt-out choices above.
However, if any changes do occur, we will publish the
changes to our web site and post a notice on the home page that a
to let you know of the new changes.
Should the company be bought or sold to someone else, we
will take reasonable steps to notify you personally.
You will then be given the option to keep your account open
or to terminate. Please
feel free to contact us if you should have any questions regarding
this policy or to report a misuse of your personal information.
Our Chief Privacy Officer is Patrick Devereaux, and he can be